Privacy Preferences & Consumer Rights
At OUSSPO, we respect your privacy and want you to have appropriate control over how your personal information is used.
This page explains how you may exercise certain privacy rights and manage preferences relating to cookies, advertising, marketing communications, and personal information when using ousspo.com.
Your Privacy Rights
Depending on where you live and the privacy laws that apply to you, you may have the right to:
- Request access to certain personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of certain personal information.
- Request a portable copy of certain information.
- Restrict or object to certain types of processing.
- Opt out of certain targeted advertising or profiling activities.
- Request information about how your personal information is collected, used, shared, or disclosed.
- Withdraw consent where processing is based on your consent.
These rights may be subject to legal limitations, exceptions, or verification requirements.
Submit a Privacy Request
To exercise an applicable privacy right, contact OUSSPO at:
Email: service@ousspo.com
Please use the subject line:
Privacy Request
To help us review your request, include:
- Your full name
- The email address associated with your OUSSPO order or account
- Your order number, if relevant
- The country or region where you live, if relevant to your request
- A clear description of the privacy right you wish to exercise
Please do not send payment-card numbers, passwords, account credentials, or other sensitive authentication information by email.
Identity Verification
Before completing certain privacy requests, we may need to verify your identity.
Depending on the nature of your request, we may ask you to confirm information reasonably related to your account, order, or previous interaction with OUSSPO.
This process is intended to help prevent unauthorized access, alteration, disclosure, or deletion of personal information.
If an authorized agent submits a request on your behalf, we may request reasonable evidence showing that the agent is permitted to act for you.
Where permitted or required by law, we may also contact you directly to confirm the request.
Cookie Preferences
OUSSPO may use cookies and similar technologies to:
- Operate essential website functions
- Keep items in your shopping cart
- Remember website preferences
- Analyze website performance
- Understand how visitors interact with ousspo.com
- Measure advertising effectiveness
- Support relevant marketing where permitted
You may be able to manage certain cookies through:
- OUSSPO cookie-preference tools, where available
- Your browser settings
- Your device privacy settings
- Supported browser-based privacy or opt-out signals
Disabling certain cookies may affect the way some parts of ousspo.com function.
Where required by applicable law and technically supported, legally recognized opt-out preference signals will be handled accordingly.
Advertising Preferences
Depending on your location, you may have the right to opt out of certain uses of personal information for targeted or interest-based advertising.
Where available, you may manage these preferences through:
- Our website privacy or cookie tools
- Supported browser privacy signals
- Your device settings
- The privacy controls provided by relevant advertising platforms
For more information about how OUSSPO uses information for marketing and advertising, please review our Privacy Policy.
Email Marketing
If you subscribe to OUSSPO promotional communications, we may send you information about:
- New jewelry collections
- Product launches
- Special offers
- Restocks
- Promotions
- Other OUSSPO brand updates
You can unsubscribe from promotional emails at any time by selecting the Unsubscribe link included in the message.
After unsubscribing from marketing, you may still receive transactional or service-related communications, including:
- Order confirmations
- Payment confirmations
- Shipping and tracking updates
- Return or refund information
- Account or security notices
- Customer-service responses
- Other communications relating to transactions you initiated
Data Deletion Requests
Where applicable law provides this right, you may request deletion of certain personal information.
Please note that we may need to retain some information for legitimate purposes such as:
- Completing or documenting transactions
- Processing returns or refunds
- Fraud prevention
- Accounting and tax obligations
- Legal compliance
- Dispute resolution
- Security
If information cannot be deleted because of a legal or operational requirement, we will handle the request in accordance with applicable law.
Access and Correction Requests
You may have the right to ask what personal information OUSSPO holds about you or to request correction of inaccurate information.
When submitting your request, please provide enough detail for us to understand what information you are referring to.
Authorized Agents
Where applicable law permits, you may authorize another person to submit a privacy request on your behalf.
We may require documentation confirming the agent's authority and may ask you to verify your identity directly before completing the request.
Non-Discrimination
OUSSPO will not unlawfully discriminate against you for exercising a privacy right available under applicable law.
We will not deny products or services, charge an unlawful different price, or provide an unlawfully different level of service solely because you submitted a valid privacy request.
This does not prevent OUSSPO from offering lawful promotions, loyalty benefits, or other programs permitted under applicable law.
Appeals
If applicable law gives you the right to appeal a decision we make regarding your privacy request, you may ask us to review that decision.
Reply to the decision email or contact:
Please include:
Privacy Appeal
in the subject line and briefly explain why you believe the decision should be reconsidered.
Eligible appeals will be reviewed in accordance with applicable privacy requirements.
Additional Privacy Information
For more information about how OUSSPO collects, uses, stores, shares, and protects personal information, please review our Privacy Policy.
Business Information
OUSSPO is owned and operated by Henan Benxiang Network Technology Co., Ltd. The company is responsible for the sale of products, order processing, customer support, returns, refunds, and other transactions conducted through ousspo.com.
Brand Name: OUSSPO
Website: ousspo.com
Company Name: Henan Benxiang Network Technology Co., Ltd.
Registered Address: No. 75, Fengxue Road, Fengxue Road Subdistrict, Ruzhou, Pingdingshan, Henan, China.
Email: service@ousspo.com
Phone: +852 2677 6699
Customer Service Hours: Monday–Saturday, 9:00 AM–6:00 PM EST.
We aim to respond to customer inquiries within 1–2 business days.