At OUSSPO, we want checkout to feel as simple and secure as possible.
This page explains how payments are processed, what you may see during checkout, and how we help protect your transaction information when you shop at ousspo.com.
Accepted Payment Methods
The payment methods available to you will appear securely during checkout.
Available options may vary depending on:
- Your country or region
- Selected currency
- Device or browser
- Payment provider availability
- Checkout configuration
Please review the payment options shown at checkout before completing your order.
Payment Verification
All orders may be subject to payment authorization, verification, and fraud-prevention checks.
Your bank, card issuer, or payment provider may:
- Request additional identity verification
- Decline a transaction
- Place a temporary authorization hold
- Delay approval while reviewing the payment
These decisions are controlled by your financial institution or payment provider and are outside OUSSPO’s control.
If your payment is declined, we recommend checking your billing details or contacting your bank or payment provider directly.
Secure Checkout
Orders placed through ousspo.com are processed through Shopify checkout and supported payment providers.
Security measures are used to help protect transaction information during checkout and payment processing.
For additional security, we recommend:
- Shopping from a trusted device
- Using an up-to-date browser
- Avoiding unsecured public Wi-Fi when entering payment details
- Verifying that you are shopping on ousspo.com
OUSSPO will never ask you to send full card details, passwords, or other sensitive payment credentials by email.
Pricing & Order Total
Before you submit payment, checkout will display the applicable:
- Product prices
- Discounts
- Shipping charges
- Taxes, where applicable
- Final order total
Please review your order carefully before completing payment.
If pricing or order information appears incorrect, contact us before submitting your order.
Currency & Bank Fees
Depending on your payment method and location, your bank or card provider may apply:
- Currency conversion charges
- Foreign transaction fees
- International payment fees
- Other banking charges
These fees are determined by your financial institution and are not charged or controlled by OUSSPO.
Discount Codes
If you have a valid OUSSPO promotional or discount code, enter it during checkout before completing your order.
Unless specifically stated otherwise:
- Discount codes cannot be applied after an order is placed
- Multiple discount codes may not be combined
- Codes cannot be exchanged for cash
- Promotions may have expiration dates or eligibility requirements
- Some products or collections may be excluded
Please review the terms associated with each promotion.
Payment Holds & Pending Charges
In some cases, your bank may temporarily display a pending charge or authorization hold even if the order has not yet been fully completed.
This is usually a temporary banking process.
The timing for releasing or finalizing these funds depends on your bank or payment provider.
OUSSPO does not control how long temporary authorization holds remain visible.
Payment Confirmation
After a successful checkout, you should receive an order confirmation email.
If you completed payment but did not receive a confirmation, please:
- Check your spam or junk folder.
- Confirm that the email address entered at checkout was correct.
- Allow a short period for the confirmation email to arrive.
- Contact OUSSPO Customer Care if you still cannot locate it.
When contacting us, include any available order details so we can assist you more efficiently.
Protecting Yourself From Fraud
Only place orders through our official website:
ousspo.com
Be cautious of websites, messages, or social media accounts claiming to represent OUSSPO while requesting payment outside our official checkout.
OUSSPO does not ask customers to complete orders through personal bank transfers, gift cards, cryptocurrency transfers, or private messages unless that payment option is explicitly offered through our official checkout.
If you receive a suspicious payment request claiming to be from OUSSPO, contact us before taking any action.
Need Help With a Payment?
If you have questions about:
- A payment that did not go through
- A duplicate or pending charge
- Checkout errors
- Discount codes
- Order totals
- Payment confirmation
please contact our customer support team.
Brand Name: OUSSPO
Website: ousspo.com
Company Name: Henan Benxiang Network Technology Co., Ltd.
Registered Address: No. 75, Fengxue Road, Fengxue Road Subdistrict, Ruzhou, Pingdingshan, Henan, China.
Email: service@ousspo.com
Phone: +852 2677 6699
Customer Service Hours: Monday–Saturday, 9:00 AM–6:00 PM EST.
We aim to respond to customer inquiries within 1–2 business days.